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iCloud login error (me.com, mac.com, etc)

Creating a password to use with TouchMail 

Apple recently made a change requiring users to create an app specific password if they want to sign into any third party apps such as TouchMail. Please follow the steps below to set up an app specific password and then add your account to TouchMail using that. 

https://support.apple.com/en-us/HT204397

Entering your username & app specific password in TouchMail 

In the Add Account screen after you enter your email address please click Optional Settings. iCloud and me.com use slightly non-standard implementations, so in the Username field enter just the account and not @icloud.com. For example for bob@icloud.com you would enter bob@icloud.com for the email address, and just bob for the username.

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